Track Your Order

Enter your order number and the email address used at checkout.

Your order number is in your confirmation email. Order tracking activates with the store and carrier integration

Can’t find your order number? Contact us with the email address you used at checkout and we will locate it.

Order received	Payment confirmed. The order is queued for packing.
Preparing	Being picked, checked and packed in Alderstone presentation.
Dispatched	Handed to the carrier. Tracking number sent by email.
In transit	On its way. The carrier’s tracking has the live position.
Delivered	Signed for or left as instructed.

Dispatch and delivery timeframes: Shipping & Delivery. Timeframes required

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